What is a lab-grown diamond (LGD)?

Lab-grown diamonds are real diamonds, produced in a controlled laboratory environment by replicating the natural conditions of heat and pressure. They are chemically, physically, and optically identical to mined diamonds.

Are LGDs “real” diamonds or synthetic/cheap imitations?

LGDs are not synthetic imitations; they are diamonds in every sense — the only difference is their origin. They have the same structure, strength (Mohs 10), brilliance, and properties as natural diamonds.

How are LGDs made (CVD, HPHT etc.)?

CVD (Chemical Vapor Deposition): A diamond seed is placed in a chamber, carbon gases are introduced under controlled temperature and pressure, and carbon atoms deposit layer-by-layer to grow the diamond. HPHT (High Pressure, High Temperature): Conditions mimic deep-earth pressures; carbon is compressed into diamond form. These diamonds may sometimes have metallic catalyst inclusions.

How do LGDs compare with natural diamonds? What are the differences and advantages?

Similarities: Same 4Cs grading: Cut, Color, Clarity, Carat Certified by reputed gem labs (IGI, GIA, SGL) Identical hardness, brilliance, and durability Differences / Advantages: Much more affordable for the same quality — LGDs often cost 60-75% less than mined diamonds. Ethically and environmentally superior: no mining, no risk of conflict diamonds, less environmental damage. Greater purity: Many LGDs are Type IIa (low nitrogen content), which is rare in mined diamonds. More predictable supply and pricing, less dependence on mining companies and unpredictable scarcity.

Are LGDs certified? How do I verify them?

Yes — reputable LGD sellers issue certification from trusted gem labs like IGI, GIA, SGL. The certificate details the 4Cs and confirms that the diamond is lab-grown. Always ask for and keep the certificate; it’s essential for resale, warranty, or service claims.

Do LGDs lose value or have resale potential?

Resale value depends on market demand, quality (4Cs), certification, and brand reputation. As LGD adoption grows, resale potential is improving. However, resale prices are often lower than what was originally paid—similar to natural diamonds.

Can I use LGDs for engagement rings and fine jewellery?

Absolutely. LGDs are fully suitable for every kind of fine jewellery: engagement rings, earrings, pendants, bracelets, etc. Their hardness and durability make them ideal for daily wear pieces.

How and how often should I clean and care for my LGD jewellery?

A gentle routine clean every 2–3 weeks (if worn often) helps maintain sparkle. Use mild soap with lukewarm water, soak, gently brush with soft-bristled brush, rinse, and pat dry with a lint-free cloth. Avoid harsh chemicals or abrasives. Store each piece separately (soft pouches or fabric-lined boxes) to prevent scratches or friction. Avoid wearing jewelry during heavy chores, swimming (especially in chlorinated water), or applying lotions/perfumes before putting on the piece.

What is your return, exchange, and buy-back policy?

15-day money-back policy for in-stock items (excluding custom) with deductions and quality checks. Lifetime exchange/upgrade: For exchange, give credit at prevailing metal rate (100%) + diamond rate (100%), less taxes/making charges. Buyback: 100% of metal value + 80% of diamond value (with mentioned deductions and discounts given earlier). Certificate must be returned; loss of certificate results in deduction. For detailed information, please visit their respective pages on the website.

Do you offer year-round maintenance / cleaning services?

Yes. We offer complimentary cleaning and inspection once a year (Yearly Maintenance), provided the jewellery has not been altered by a third party. You may adopt or adjust this (free cleaning once per year for lifetime) as part of your policy. For detailed information, please visit their respective pages on the website.

What documentation is needed to claim returns, buyback, or warranty service?

You will need: Original product Original invoice The certificate (diamond / gemstone certificate) If the certificate is lost or damaged, extra charges for re-certification may be deducted. For detailed information, please visit their respective pages on the website.

What happens if jewellery is modified or repaired by a local jeweller?

Typically, any unauthorized alteration or repair outside the brand’s approved service voids guarantees, exchange, or buyback privileges. Always ensure repairs are done via the brand or approved service center to retain your benefits.

How long does it take for maintenance, repair, or service?

Turnaround time (TAT) for maintenance or repair is generally 15–21 working days (excluding shipping time). You may also be informed if complex repairs will take longer.

Do you ship jewelry for maintenance or repairs, and who bears the cost?

Yes, items are shipped back and forth for service. Usually, the customer bears shipping/logistic costs both ways.For detailed information, please visit their respective pages on the website.

Some pieces deserve a closer look.

A photograph tells you what a piece looks like. A conversation tells you whether it's the right one.

See your shortlisted pieces live. Ask questions. Decide at your own pace.

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How To Schedule a Live Session?

Book a Consultation

Choose a time that works for you. Once your appointment is confirmed, we'll prepare for your session.

Share What You're Looking For

A ring you've saved. A gift you're thinking about. Or simply a place to begin. Tell us what's on your mind and we'll curate the conversation around it.

See the Collection Live

We'll walk you through every piece, answer your questions, compare options, and help you find the one that feels right.

Schedule a Video Call

Some details are better experienced than imagined.

See Beyond the Photograph

Watch how the gold catches the light. Understand the proportions. Notice the finish, the movement, the details that static images can't quite capture.

A Conversation, Not a Sales Pitch

Whether you're choosing your first piece or your fiftieth, we're here to answer questions, offer perspective, and help you decide at your own pace.

Wherever You Are

From your living room, your office, or halfway across the world, the experience remains personal.

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Frequently Asked Questions

1. What happens during the consultation?

You'll connect with an Ekatra jewels specialist over a live video call. We'll show you the jewellery pieces you've shortlisted, compare options, answer questions, and help you make an informed decision.

2. Is there a fee to book a consultation?

No. Every virtual consultation is completely complimentary with no purchase obligations.

3. Can I request specific jewellery?

Yes. Share the products you've shortlisted while booking your appointment, and we'll have them ready for your session.

4. Can I view more than one design?

Absolutely. You can check as many jewellery pieces as you want in those 30 minute video sessions. Comparing pieces is part of the experience.

5. Can I purchase it after the consultation?

Yes. Once you've made your decision, we'll guide you through the next steps.

6. Can I join the consultation from outside India?

Yes. We'll do our best to accommodate international appointments based on availability.

Some pieces deserve a closer look.